HOTEL GUIDE

INFORMATION
Notation based on Act of Specified Commercial Transactions

Notation based on Act of Specified Commercial Transactions
Service provider <Head office>
Nippon Hotel Co., Ltd.
<Facility name>
JR-EAST HOTEL METS UTSUNOMIYA
Representative CEO: Hiroyuki Mitsubayashi
Location <Head office>
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Japan
<Facility>
1-23 Kawamuko-cho, Utsunomiya, Tochigi, Japan
Telephone number 81-28-600-3300
Business Hours for telephone service 24 hours
E-mail address utsunomiya@hotelmets.jp
Website URL https://www.hotelmets.jp/utsunomiya/
Price Please see prices for each accommodation plan. All prices are tax inclusive.
Accommodation reservation date When you make a reservation through this website, your reservation is confirmed when the reservation completion notice appears on the screen.
Time of service provision Service provided over the duration of accommodation.
Application Period The application period is until 4:00 a.m. following the date of service.
Payments methods
  • Payment methods : Cash, credit card or QR payment, IC card payment, etc.
  • Advance payment by credit card : Payment by credit at the time of your reservation
  • On-site settlement : Please provide payment of accommodation charges at the front desk when you check-in.
Other necessary charges Not available (Please pay for the service received at the hotel.)
Cancellation fees, etc.
  • Day before: 20% of accommodation charges
  • On the day: 100% of accommodation charges
  • No show: 100% (If no contact is made with the hotel)
    Please note that due to the nature of the service, no refunds will be made after the stay.
    It is in accordance with cancellation regulations when such regulations exist for accommodation plans, etc.
GENERAL CONDITIONS FOR ACCOMMODATION
GENERAL CONDITIONS FOR ACCOMMODATIONPlease see here for the JR-East Hotel Mets General Conditions for Accommodation (PDF).